Maintenance, repair and installation service

Your systems are always well serviced and operate perfectly.

This is ensured by the qualified technicians at our service locations. Do you have any questions regarding maintenance, repair or installation of your Heraeus system? Find the answers here.

Our services

To avoid long downtimes and get help quickly in case of a problem, our service technicians are there for you at any time. We offer:

  • Product support via telephone, e-mail, fax and internet
  • Preventive maintenance
  • Fastest possible help in case of production downtimes
  • Individually adjustable service agreements – tailored to your needs

Installation and commissioning

  • Design, dimensioning and detailed documentation of systems
  • Installation and commissioning at your site
  • Inspection to ensure the proper function of the devices

Maintenance and repair

  • Maintenance and repair at your site or in our service centres
  • Preventive maintenance – for maximal production stability
  • Provision of the spare parts you need for your application


You wish to learn how you can use our lamps and systems in the best possible way? We show you how.

Either at our training centres or online or directly at your site.

Overview of the services